BEE

 

Skills development and training

   
The group’s skills development and training initiatives are premised on the central tenet of ‘growing our
own timber’.
 


Having the appropriately skilled personnel at all levels is critical to Mvelaserve’s long-term success and supports the fast-tracked advancement of historically disadvantaged employees. Mvelaserve’s operations offer vocational and specific skills-based training to maintain service excellence and expertise. The formal structures established for training include, amongst others, in-house training facilities, on-site training programmes, participation in Mvelaserve and industry training and learnership programmes.

Protea Coin has an accredited in-house training facility offering the grading of security officers in terms of PSIRA regulations and enhanced training for the specialist divisions such as VIP protection, canine and equestrian control and special investigations.

TFMC provides comprehensive training programmes for its employees, ranging from competency training for technicians through training for Occupational Health and Safety representatives to functional training in a range of subjects. A management development programme has also been introduced, which provides training to middle management on business management techniques for problem-solving, communications, teambuilding, business processes and human behaviour in organisations.

Royalserve Cleaning operates dedicated training teams which provide on-site training on the use and operation of cleaning equipment, use of alternative cleaning materials and specialised cleaning techniques. The healthcare division provides specialised training in the fields of infection control and health management issues.

RoyalMnandi provides training courses that cover a wide range of subjects including manager and supervisor development, occupational health and safety, customer service, hazard analysis and critical control point (“HACCP”) procedures compliance in addition to training on basic cooking skills and nutrition and dietary related courses.